At Cartrack we always put our customers first. We've received fantastic feedback and important questions from our clients about our services, like GPS tracking accuracy, customer support, and fleet management tools. In this FAQ we've gathered the most common questions and straightforward answers to show you why so many businesses and individuals rely on Cartrack to keep their fleets and cars running smoothly and securely.
On Hello Peter, Cartrack has a 9.4 trust index rating and an overall score of 4.16 out of 5 stars. We’re also rated number 1 in vehicle recovery.
The ‘best’ car tracking company is the one that works for you, your needs and your budget. Cartrack is rated as one of the best thanks to our high recovery rates, customer trust ratings and top-of-the-range hardware & software.
In the past decade Cartrack has successfully recovered over 100 000 vehicles. We also have an audited recovery rate of approximately 92% to 93%!
Cartrack earned the title of the best vehicle tracking system in The Star's Readers' Choice, thanks to our strong reputation for security, reliability, and customer support. Our standout features, like anti-jamming technology, a high vehicle recovery rate, and 24/7 emergency assistance, set us apart from competitors.
In December 2024, the Cartrack Recovery Team was on routine patrol when they spotted a bakkie and received signal jamming alerts.
They pursued the vehicle, but the driver sped off. After a short chase, the bakkie hit a dead end and was safely recovered, with a jamming device found inside.
Investigations showed it had cloned number plates and belonged to a delivery company in Cape Town. Our control room discovered the tracking unit was from a third-party provider, not Cartrack. We contacted the vehicle's owner and handed it over to the police.
Cartrackhas plenty of products that customers love, such as:
Cartrack is owned by its parent company, Karooooo, which Zak Calisto, a South African, founded and still largely owns.
Customer reviews matter to Cartrack because they drive business improvement, build trust with potential clients, and help enhance our services and reputation.
Cartrack can help your business with data and decision-making through our telematics devices and fleet management software. These systems collect, analyse, and interpret data such as vehicle performance, driver behaviour, and maintenance logs.
Cartrack has been in operation since 2004 in South Africa.
According to a private client on Hello Peter, they find our app “very effective, fast and trustworthy. Love the new version of the app where I'm able to now see my location and the car's location.”
Many people think Cartrack just assists with recovery. But that’s only a small part of the business. Cartrack saves lives through its proactive accident prevention systems, automatic crash detection (which triggers immediate emergency response), and AI Vision products designed to promote safer driving habits.
