Field Service Management Software

Cartrack’s Field Service Software (FSM) is designed to optimise your field services logistics and boost your drivers’ arrival times, while giving you full control and visibility 24/7:

Security Companies Funeral Parlors Mobile Dog Groomers Lift Providers Trade Services Emergency Services

Mobile Healthcare Mobile IT Services

Simplify your field service workflow with intelligent scheduling and full operational control. Coordinate teams, cut downtime, and deliver top-quality service on every task, every time.

Best Field Service Management Software

All Your Field Service Management with one App

The Cartrack Field Service App brings all your operations together in one place. Missed appointments and messy paperwork become a thing of the past because every job runs smoothly, on time, and with total visibility.

Faster Arrival Times Boost Your Reputation and Customer Communication

Smart route planning gives your team the quickest paths to every job. Late arrivals and frustrated customers will begin to decrease because your service runs more reliably and on time. Facilitates communication with customers through automated notifications and job confirmations.

Best Software for Small to Large Companies

The Cartrack Field Service App is your field service management software for small to large businesses. Disorganised dispatches become easier to fix because every route, driver, and vehicle is professionally managed

Smart Scheduling for Efficient Field Services

Our field service management solutions are AI-driven, and let you schedule jobs with ease using smart scheduling. Missed appointments and wasted hours become avoidable because every team member's day is optimised.

Adaptable Field Service Management Software

All the Tools You Need on One Platform

Keep your dispatch running smoothly with all the field service management tools you need for each incident. Confusion and delays are minimised because unexpected events have been better prepared for.

Dynamic Flexibility for Easy Rescheduling

Our field service management system helps you adjust schedules effortlessly. Missed appointments and last-minute changes become manageable because every job and team member can be rescheduled with on-the-spot changes.

Optimised Workflows with AI-Powered Field Service Management

With the help of AI, Cartrack’s field service call management software optimises your workflow, eliminating delays and miscommunications. Jobs are assigned intelligently and your team receives information exactly when they need it.

Make Smarter Decisions for Growth with Real-Time Tracking

With full visibility over your operations, you can make informed choices and improve efficiency. Growth becomes achievable because our field service management app provides real-time data and insights for every job.

Why Choose Cartrack as Your Field Service Management Software Partner?

Manage jobs, drivers, routes, and customer updates from a single centralised system for complete control over your jobs.

Reduce delays, cut fuel costs, and improve arrival times with smart scheduling and route optimisation.

Stay fully informed 24/7 by tracking every job, driver, and parcel in real time.

Boost productivity by automating task assignment and optimising workflows with AI-driven efficiency.

Grow your business easily with solutions that scale from small operations to large fleets.

Frequently asked questions by other businesses trying to master their fleet driver coaching

What features should I expect from field service management software?

Field service management software should include job scheduling, live tracking, dynamic and flexible task updates, customer notifications, and performance reporting. These tools remove human error from your daily operations and ensure a more reliable service delivery for each and every client.

How does route optimisation reduce field service costs?

Route optimisation helps you save on your field service costs by automatically mapping the most efficient paths between job sites. This lowers fuel use, shortens the travel time of your drivers, and lets your team complete more tasks per day. It also helps by reducing wear on vehicles and improving punctuality.

How reliable is address validation for South Africa's rural or hard-to-reach service areas?

In rural South African areas that are hard to reach, address data can be tricky, but modern field service software uses GPS coordinates and live location sharing to boost accuracy. This helps your technicians reach the right spot on time, even in areas without clear street names or signage.

How does field service software handle follow-ups and service returns?

Field service software streamlines follow-ups and return visits by automating job scheduling, tracking certain parts or tools, and synchronising updates instantly. It keeps your records clean, your customers informed, and your technicians focused on resolving issues quicker on those return visits.