FAQs

API-First and Fleet Management: All the Answers Here for Your Logistics Company

An API-first approach in fleet management systems means that, as a logistics company, the core focus is on choosing software that successfully integrates with your existing systems. By linking these systems, a network of connections is created, allowing data to be shared smoothly. Instead of having data scattered across various tools, everything is gathered in a single, user-friendly dashboard.

Nearly 89% of companies are embracing or planning to adopt a digital-first strategy, according to industry reports. This highlights the clear need to move to a transformational approach that promotes information sharing, which drives better performance. In this FAQ, we’ll look more closely at the API-first approach and how Cartrack can help your logistics company achieve that.

1. What is API in logistics?

An API (Application Programming Interface) in logistics is essentially centralised software that allows other systems to securely connect and communicate. It puts your logistics company at the forefront, ensuring the platform easily connects systems like telematics, ERPs (Enterprise Resource Planning), and TMS’s (Transportation Management Systems), creating a seamless network for smooth data sharing.

2. What are the benefits of API-first in your supply chain and logistics?

The benefits of API-first in your supply chain and logistics are that data is communicated quickly and in real time, the integration process is simplified, and automation is optimised. This assists further in moving away from manual processes, focusing on a highly functioning framework.

3. How does Cartrack’s fleet management system work with integrating with APIs?

Cartrack’s fleet management system works by integrating with APIs, using technology that links with almost all external systems. This means that Cartrack’s telematics are securely shared with other connected platforms, so fleet operations, dispatch systems, and reporting tools can make use of shared data. This improves workflow automation and supports data-led decision-making.

4. Is it expensive to implement an API Strategy?

Yes, it can be expensive to implement an API strategy, but it’s usually attributed to the initial costs. An API-first approach is more about the long-term results and high return on investment, which makes the initial costs worth it. Cartrack’s fleet system and API strategy offer long-term benefits, particularly in reducing expenses.

5. Why choose Cartrack to help enable APIs with your fleet system?

You should choose Cartrack to help enable APIs with your fleet system because we’ll help you create a smoother, more productive workflow. Our APIs are organised, open, and compatible with numerous solutions. This ensures you’re prepared for the future, but without having to worry about the serious costs of redevelopment and rewiring.

6. Can I change my existing fleet system?

Yes, you can change your existing fleet system, and Cartrack can help you smoothly move from one system to another. Because our APIs are so open and accommodating, you can confidently make the switch without losing out on continuity or disrupting your current setup.

7. Can Cartrack still integrate into EV vehicles?

Yes, Cartrack can still integrate into EV vehicles. Fortunately, our API-first approach in fleet management is comprehensive and versatile enough that it accommodates ICE (internal combustion engine) vehicles, EVs (electric vehicles), and mixed fleets. Because of this, EV-specific insights can still be fed into your connected systems, and you can still get extensive results.

8. Are there disadvantages to moving to an API-first strategy with your fleet system?

Yes, there are some disadvantages to moving to an API-first strategy with your fleet system, though they largely revolve around unpreparedness. These include poor setups & security management, an uncontrolled excess of raw data, and high initial & scalability costs. But, with a trusted partner like Cartrack, you can tackle these challenges with skilled professionals and guaranteed preparedness.

9. Do I need a full-time developer to manage these integrations?

No, you don’t need a full-time developer to manage these integrations. Our teams are prepared to provide technical support, and our system offers a user-friendly SaaS (Software-as-a-Service) solution. This cuts out the need for in-house skills.

10. Can APIs actually lower my insurance premiums in South Africa?

Yes, APIs can actually lower your insurance premiums in South Africa, but it ultimately depends on your insurer. Many insurers favour companies that’ve implemented risk management and tracking technologies. Thanks to the huge amounts of data gathered through APIs, you can easily provide your insurer with the proof they need when required.

11. How does an API-first approach help with "Cargo Integrity"?

An API-first approach helps with “cargo integrity” by transmitting data in real-time, meaning you can keep a close eye on the status and movement of your cargo. Because you have greater visibility, you get access to a dynamic overview. Not only can you track movements and deviations, but you can also get automated alerts.

12. What is the cost to implement Cartrack's fleet system?

The cost to implement Cartrack’s fleet system ultimately depends on your specific business goals and software add-ons, but prices start at around R149 per month. It’s important to keep in mind that upfront costs will be higher, considering installation, licensing, and custom quotes depending on the size of your fleet.

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