FAQs

Telematics and Fleet Insurance: Key Questions Answered to Cut Costs & Improve Safety

Telematics has transformed fleet insurance by helping businesses prove safe driving, cut risks, and save money. Whether you manage a small fleet or a large one, understanding how telematics affects insurance premiums, driver behaviour, safety, and claims can lead to major savings. 

Explore answers to the most important questions on telematics and fleet insurance, empowering you to make smart decisions for your fleet.

1. What types of telematics data do insurers use when calculating fleet insurance?

When insurers calculate fleet insurance, they typically use the following telematics data:

  • Driving habits: harsh braking, acceleration, and speeding
  • Vehicle usage: mileage, hours of operation, and time of day
  • Vehicle health: engine diagnostics and maintenance needs

2. How does telematics impact fleet insurance?

Telematics impacts fleet insurance by reducing premiums, offering usage-based insurance (UBI), improving risk assessments, mitigating accidents, and speeding up claims.

3. What is vehicle telematics?

Vehicle telematics collects GPS and vehicle data using wireless communication and IT systems. The information is processed and shared with fleet managers and stakeholders for better decision-making.

4. How does telematics technology benefit fleet management?

Telematics technology benefits fleet management by enabling real-time vehicle and driver monitoring. It boosts efficiency, reduces toll and fuel fraud, improves dispatching, enhances communication, cuts fuel costs, and automates reporting.

5. Can telematics lower your car insurance premiums?

Yes, telematics can lower your car insurance premiums. When you install a telematics device, your insurer tracks your driving habits. Safe driving — such as smooth braking and avoiding risky times — may qualify you for discounts or rewards.

6. Does telematics reduce accidents?

Yes, telematics does reduce accidents. It monitors driver behaviour and vehicle conditions, allowing fleet managers to identify risks early and take corrective action.

7. How many cars do you need for fleet insurance?

In South Africa, to qualify for fleet insurance, you typically need between 2 and 500 vehicles.

8. How quickly do fleets see insurance savings after implementing telematics solutions?

Fleets may see insurance savings immediately through UBI discounts or at their next policy renewal, depending on the insurer’s programme. Long-term savings come from improved safety and reduced risk over time.

9. How does Cartrack’s telematics device help fleets monitor driver behaviour to reduce risks?

Cartrack’s telematics device helps fleets monitor driver behaviour and reduce risks. It uses cameras, sensors, GPS, and AI analytics to detect distraction, drowsiness, speeding, harsh braking, and tailgating, sending instant alerts to drivers and managers.

10. How easy is it to install and manage Cartrack telematics devices across a large fleet?

Installing and managing Cartrack’s telematics devices is simple. Technicians handle installation, and you can monitor all vehicles through a web or mobile platform. All data is accessible from one central dashboard.

11. How much does it cost to install telematics?

Most providers charge R1,900 to R3,100 for hardware and installation. However, at Cartrack, hardware installations are always free.

12. What role do Cartrack driver scorecards play in improving fleet safety?

Driver scorecards improve a fleet’s safety by making behaviour transparent, increasing accountability, reducing accidents, and lowering maintenance and insurance costs.

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