FAQs

Get All The Answers On Tourism Fleet Management For Your Tour Business

Have some questions on how we help you run your tourism fleet? Check out these commonly asked questions and find the answers you’re looking for!

1. Does Cartrack offer fleet maintenance solutions for tour operators?

Yes, we do offer fleet maintenance solutions for tour operators, like digital pre-and post-trip inspection checklists, vehicle service reminders, and early fault detection. Our solutions are designed to help reduce the cost of maintenance &; downtime and increase your fleet’s efficiency.

2. How to integrate vehicle tracking with tourism booking platforms, and does Cartrack offer this?

You can integrate your tourism booking platforms with our vehicle tracking platform through our API integration feature. This way, you’ll have all your booking information on our system too, and the two systems can communicate to give you a better experience.

3. What are the basic steps to implement a fleet management solution for a tourism business?

The basic steps to implement a fleet management solution for a tourism business are:

  1. Identify your fleet’s specific needs.
  2. Choose a fleet management service provider that has all the features you need.
  3. Train your staff members on how to use the fleet system.
  4. Monitor fleet performance and the data to spot patterns and identify issues.

4. How does a fleet management system handle "off-road" tracking in remote tourist destinations with no cell signal?

Fleet management systems handle “off-road tracking” in remote tourist destinations by using satellite connections instead of cellular. In areas with no connectivity, our system often stores data (location, direction, etc.) in its memory and then transmits it once a connection is restored.

5. Why choose Cartrack for your fleet tourism solution?

You should choose Cartrack as your fleet tourism solution because our system caters to various industries, including tourism. We’ve got features like live GPS tracking, route optimisation software, and fuel consumption reports to help your tourism fleet become more efficient while saving costs.

6. Can the system integrate with my existing tour booking and CRM platforms?

Yes, the Cartrack system allows you to integrate your existing tour booking and CRM platforms into our platform. We have an API feature that allows you to link your other systems to our fleet management software platform for seamless communication between the two systems. This gives you a better workflow and saves you from the back-and-forth of going between apps.

7. How do AI dashcams improve safety for passenger-heavy tourism fleets?

AI dashcams improve safety for passenger-heavy tourism by enhancing driver awareness through spotting driver distractions. The AI-powered cameras can detect when drivers look fatigued, are using their cellphones, look away from the road, or are smoking. The cameras then release an audible alert, so that they quickly stop what they’re doing and focus on the road ahead.

8. Does the software support international roaming for cross-border tours?

Our fleet management software supports international roaming for cross-border tours. Our tracking units allow continuous tracking across borders, making it easier for you to keep an eye on your vehicles (and for us to recover them if stolen). This is a value-added feature, so make sure you inform our agents if you’d like the option.

9. Can I use Cartracks' fleet management system even if I have a small business?

Yes, you most definitely can use our fleet management system even if you have a small business. Our solutions are designed to cater to businesses of all sizes. With us, you’ll be able to add more features and vehicles to the system as your business grows. For more information on fleet management for small businesses, check out this blog!

10. Does the software track charging levels and range for long-distance tours?

Yes, our fleet system has a battery status tracking feature that helps you keep track of vehicle battery health and charging levels during long-distance tours. We also have route optimisation software that helps you choose routes that follow available charging stations to ensure smooth operations. For more information on EV fleet management and range anxiety, check out this blog.

11. How do I communicate with my drivers without them having to look at their phones while driving?

You can communicate with your drivers without them having to look at their phones while driving, using our in-cabin audio feature, where you can call your driver through our dashcams. Our fleet dashcam system has microphones and speakers, which allow two-way communication between you and your drivers.

12. Does tracking engine hours—instead of just mileage—benefit tourism fleets specifically?

Yes, tracking engine hours instead of mileage only benefits your tourism fleet because it gives you accurate records of how long a vehicle’s engine has been running. Tracking engine hours also helps you make more informed decisions because you’ll be able to see when your vehicles need to be upgraded. To learn more about monitoring engine hours, read this blog.

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