More than a tracking company | Cartrack

Click here to visit the South African Government’s official information portal for COVID-19 –

More than a tracking company

6 February 2020

As one of South Africa’s leading vehicle recovery companies, we understand that our customers, both individuals and fleet, need a mobility partner that will be with them wherever they travel, and in some cases, even when they’re not on the road.

In line with this, we set about creating and evolving our various services and products such as CarWatch which keeps your vehicle safe, and Crash Detection which lets us know should something happen to you.

In addition, we updated our app to provide you with access to additional value-added services such as our tyre offering, insurance quotes and Protector; a guardian angel in your hand.

Let’s unpack the smart, superior services that make Cartrack so much more than a tracking and telematics company.

Safe and Secure

  • CarWatch – this is an app-based, early alert system. Park your car, activate CarWatch on the App and if your car moves without your knowledge, we’ll send you a message. You can then take the appropriate action. Remember, if you have the Limited Recovery Warranty option, and your car is stolen, you must report the theft to Cartrack on 0861 111 564 within 6 hours of it going missing.
  • Crash Detection – the Cartrack device can sense when your car collides with something or there is a sudden change in gravitational force. The unit will send a message to our 24-hour control room, and one of our agents will contact you to find what kind of assistance you need. If you don’t answer the call, we’ll dispatch rapid medical and roadside response to your vehicle’s last recorded position.
  • Protector – Among the many great features on our app, we have Protector. This service provides you with emergency medical, roadside and legal assistance as well as advice on hotel accommodation and car hire, all accessible when you press the relevant icon. It’s a great app that’s available 24 hours a day and gives you #PeaceOfMind.

Best Value Services

One of our more recent diversifications is into providing essential services for cars and drivers that are more in line with our customers' day-to-day needs.

  • Tyres – we offer unbeatable deals on a range of premium tyres and brands available at approved fitments centres. Simply follow the link on our app, and one of our agents will call and take you through the process.
  • Insurance - Get up to 14 quotes from SA’s top insurance companies through Cartrack, call 0860 353 382, and we’ll even guide you as to what kind of vehicle insurance will suit you best.

These are just some of the many ways in which we have evolved our services and products in our quest to provide South Africans with top quality vehicle telematics and solutions. Click here to tell us which solutions you’re looking for, and how we can put you in control.



Secondary Navigation: 
Blog or News: 


Middle East