FAQs

Starting an E-hailing Business: Here Are Real Questions From Business Owners and Answers

Thinking of starting an e-hailing business but don’t know where to start? This FAQ page is answering real questions business owners have asked about starting an e-hailing business, and the team at Cartrack has the answers! So keep reading to learn everything about starting an e-hailing business in South Africa.

1. Can I start an e-hailing company without money?

Yes, you can start an e-hailing company without money, but it’s going to be more challenging. You could either:

  1. Start as a driver for an existing company using a fleet provider.
  2. Become a fleet manager for people with unutilised vehicles.
  3. Start as a driver with a rent-to-own vehicle service.

2. What are the disadvantages of e-hailing?

There are some major disadvantages of e-hailing, the biggest one being safety and security. Kidnapping, robberies, hijackings and assault are risks that affect both drivers and passengers of e-hailing. Additional disadvantages include the major financial strain on drivers and conflict with public transport drivers.

3. How much do e-hailing drivers earn in South Africa?

According to reports and feedback from actual e-hailing drivers, drivers can earn anywhere from R10,000 and R20,000 a month. Factors that influence how much you earn are fuel, maintenance, the area you operate in and the times you work.

4. How much does it cost to register a vehicle?

The cost of registering your vehicle with an e-hailing company will depend on the company you want to work with. However, you’ll need to pay for your roadworthy certificate, a double-disc operation card, and your vehicle insurance. If you’re starting your own business, you’ll need to register your e-hailing platform with the National Public Transport Regulator, and this will cost you R5000 and is valid for 7 years.

5. How do I know if my e-hailing business is profitable?

To calculate if your e-hailing business is profitable, you need to measure the following KPIs:

  • Driver utilisation rate: Are your vehicles constantly active and making money?
  • Cost per kilometre (CPK): Are you making more than it costs to run your vehicles?
  • Net profit: How much money is left over after all your expenses are paid?
  • Driver retention: Are your drivers constantly leaving?

6. How does Cartrack assist with e-hailing businesses and startups?

Cartrack can assist with e-hailing businesses and start-ups by providing them with operational intelligence. With Cartrack, you’ll get video footage, GPS tracking, vehicle, fuel and maintenance insights, and driver performance, all of which assist you to manage your vehicles and your drivers and keep them safe.

7. Is e-hailing profitable?

E-hailing can be profitable, but you need to be dedicated and have proper operational insights for that to happen, especially if you’re starting your own business. E-hailing comes with high operational costs like maintenance and fuel; this is why a fleet management system can help keep your e-hailing business profitable.

8. How do I stay safe as an e-hailing driver?

You can stay safe as an e-hailing driver by installing an AI dashcam, a GPS tracker, and a panic button. All of these together will ensure your safety as an e-hailing driver. On top of that, always verify your rider's details, stick to the route on your navigation system, and always keep your doors locked.

9. Which is more profitable, starting your own e-hailing company or joining an existing one?

For the everyday person joining an existing e-hailing company is more profitable and the safer route. For a business owner who already has capital, starting your own e-hailing business can be more profitable, but just know it comes with a greater risk of failure.

10. How does the Cartrack fleet management system help my e-hailing business to be profitable?

Cartrack’s fleet management system can help your e-hailing business to be profitable by minimising operational costs (fuel and maintenance), boosting driver safety, keeping vehicles safe and ultimately improving operational efficiency.

11. If I buy more cars, is Cartrack's system scalable?

Yes, Cartrack’s system has been designed to be scalable so it can grow with your business. Our advanced cloud-based, SaaS platform lets you easily add vehicles, users and assets without any hassle.

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