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Cartrack Protector
Assistance when you need it most
Enjoy the peace of mind that comes with knowing that emergency medical, roadside or legal assistance, as well as advice on emergency accommodation and car hire is just a tap away when you download the Cartrack app*.
Trust Cartrack to be there
Keeping you and your loved ones safe
When you tap the Protector button on the Cartrack app, your assistance will be managed by our highly trained control room operators. They will contact you to determine what kind of assistance you need and dispatch the closest, most appropriate provider to your exact location, based on real-time analysis of the GPS and satellite technology embedded in our device.
Medical Assistance
If needed, we will send emergency medical response to you, and provide telephonic assistance while you wait. Where we can, we’ll help with advice on treating injuries and illnesses.
Medical Assistance
If needed, we will send emergency medical response to you, and provide telephonic assistance while you wait. Where we can, we’ll help with advice on treating injuries and illnesses.
Roadside Assistance
We have a range of mobile mechanics on call who will come to help if you experience a vehicle breakdown, as well as towing assistance if needed, up to a radius of 40km. We will also help you out if you run out of fuel, need a battery charge or a tyre changed.
Roadside Assistance
We have a range of mobile mechanics on call who will come to help if you experience a vehicle breakdown, as well as towing assistance if needed, up to a radius of 40km. We will also help you out if you run out of fuel, need a battery charge or a tyre changed.
Legal Assistance
Our 24-hour legal advice line is available for any legal services, especially for roadside incidents such as roadblock arrests. In addition to advice, we provide preferential rates for extended legal services.
Legal Assistance
Our 24-hour legal advice line is available for any legal services, especially for roadside incidents such as roadblock arrests. In addition to advice, we provide preferential rates for extended legal services.
Emergency Accommodation and Car Hire
We are able to provide you with preferential rates for overnight accommodation as well as car hire in the event you need to stay the night while your car is repaired.
Emergency Accommodation and Car Hire
We are able to provide you with preferential rates for overnight accommodation as well as car hire in the event you need to stay the night while your car is repaired.
How it works
Download the Cartrack app
Search for the app of Google play or iOS and install it. Sign in using the details sent to you via SMSand familiarise yourself with the various functions.
Tap Protector
If your vehicle breaks down, or you’re in an accident or need emergency assistance, tap the Protector button. Follow the USSD prompts to ensure you get the help you need fast.
Emergency assistance
We will send the right type of assistance to you, as well as help you with getting accomodation or car hire to ensure that your journey remains as hassle-free as possible.
Features and Add-Ons
Compatible with all major vehicle brands
Having successfully tried and tested our hardware on every major vehicle brand, you can be assured that we have a solution that is right for you.
Cross-border compatibility
No need to feel restricted in your operations – we are with you no matter the location, providing a service that extends across our offerings to our Stolen Vehicle Recovery (SVR) solutions.
Free installation
As part of our standard service, we will fit your unit completely free of charge and at a convenient time for you.
Advanced fitment techniques
All fitments are performed by highly trained in-house fitment teams, thereby ensuring that you get the highest level of support and service from the start.
24/7 Support
We recognise that accidents and errors that need attention don’t only happen on the clock; that’s why we are always available to help you, no matter what time it occurs.
Lifetime hardware warranty
Don’t pay good money for hardware that is made cheap. We design, develop and manufacture all of our tracking and telematics units in-house, which allows us the security to give you a lifetime hardware warranty on the best quality possible while still offering competitive prices.
Alerts*
Customise your alerts and how you receive them. Get alerts on speeding, possible thefts and more. All alerts can be sent to any device via our app or sms or through email.
Simple software user interface
Fully redesigned and upgraded software makes it simpler to manage your vehicle, at all times.
Jamming Detection
With Cartrack, you are truly worry-free. We stay one step ahead, so that we are always able to recover your vehicle, even when the thief is using a network jammer.
Start Inhibit
Prevent unwanted driving, with a start inhibit that safely and effectively disables vehicle start up on demand.
Panic Button*
In an emergency, the press of a button will instantly send a silent alert to the Cartrack 24/7 control room and an operator will provide assistance.
SVR
Upgrade your vehicle security and get total peace of mind, with Cartrack’s industry-leading stolen vehicle recovery services.
Insurance Telematics
Lower your insurance premiums by being a safer driver. With Cartrack, you can get a fully tailored insurance plan so that you aren’t paying for everyone else’s bad habits.
Car Watch
Remotely monitor your vehicle for any unwanted movements, giving you early detection to any possible theft scenarios.
Crash Alert*
Save every second when it counts. With Crash Alert Cartrack is automatically notified of any high collision events with your vehicle and will rapidly contact emergency services.
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