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Cartrack Protector
Ultimate protection on the road
Cartrack Protector is an all-inclusive safety and security package that offers you ultimate protection, safety and peace of mind while driving on the road. Cartrack Protector includes stolen vehicle recovery, Ambulance Assist, Crash Alert, and a limited recovery warranty pay-out.
Put your safety first
Crucial life-saving benefits
Protect your car
Get peace of mind that your car is always protected against theft and hijacking through our stolen vehicle recovery services. Our world-class recovery team and 24/7 control room ensure that your vehicle is always in good hands, with our 92% audited recovery rate evidence of our high standards.
Protect your car
Get peace of mind that your car is always protected against theft and hijacking through our stolen vehicle recovery services. Our world-class recovery team and 24/7 control room ensure that your vehicle is always in good hands, with our 92% audited recovery rate evidence of our high standards.
A guaranteed recovery warranty
In the unlikely event that we are unable to recover your car, you will have peace of mind that you have a recovery cashback warranty of up to R150 000, subject to certain terms and conditions.
A guaranteed recovery warranty
In the unlikely event that we are unable to recover your car, you will have peace of mind that you have a recovery cashback warranty of up to R150 000, subject to certain terms and conditions.
Emergency medical assistance
When every second counts during a medical emergency, it’s good to know that Cartrack’s Ambulance Assist will provide rapid ambulance transport and medical support to your location.
Emergency medical assistance
When every second counts during a medical emergency, it’s good to know that Cartrack’s Ambulance Assist will provide rapid ambulance transport and medical support to your location.
Immediate support after an accident
Through the instant GPS positioning of your vehicle and the real-time analysis of telematics data, Crash Alert will provide a rapid response after a vehicle accident. In a flash, we’ll receive a notification and our 24/7 emergency support centre will ensure you get immediate emergency assistance, no matter where or when an accident occurs.
Immediate support after an accident
Through the instant GPS positioning of your vehicle and the real-time analysis of telematics data, Crash Alert will provide a rapid response after a vehicle accident. In a flash, we’ll receive a notification and our 24/7 emergency support centre will ensure you get immediate emergency assistance, no matter where or when an accident occurs.
Key Insights into Cartrack Protector
How Cartrack Protector Works
Industry-leading Hardware
The first step to enjoying peace of mind is installing a Cartrack telematics unit in your vehicle. Our advanced devices (developed in-house) are equipped with sophisticated sensors that enable data about your vehicle’s speed, location, acceleration and G-force impact to be reliably transmitted to our servers. This data is then securely analysed in real-time for any high-collision events or suspicious behaviour.
Advanced AI Analysis
When a high-collision event occurs, instant analysis takes place onboard the device. Our unit automatically sends your vehicle’s data, including GPS position, to our 24/7 control room, where purposely designed algorithms detect whether a serious accident has occurred, if emergency services are needed or whether it is simply a fender bender in a car park. This analysis takes place in a matter of seconds and allows for more precise positioning of the accident. In turn, this improves response times significantly, completely eliminating the need for guess work and human judgment in allocating the crucial services of emergency response teams.
Immediate Response*
If an accident occurs, our highly trained support team will promptly contact yourself or any listed emergency contact of your choice. When you indicate that an accident has occurred, we will call emergency services and give them your exact location for the fastest response possible. In the event that you or your emergency contacts cannot be reached, your prior approved emergency services will be dispatched to your location, ensuring that you always get the help you need.
Stolen Vehicle Recovery
With an array of automatic intelligent alerts or through the push of a button in our Cartrack app our 24/7 control room is instantly notified and takes immediate action. If a vehicle theft occurrence is underway, our highly trained recovery team is immediately dispatched. This is often carried out by both air and ground teams to ensure the fastest, safest and most proficient tactical response. With a culmination of experience as one of the longest standing providers in the Stolen Vehicle Recovery (SVR) industry, you can rest assured that every precaution and effort is made to make a successful recovery of your vehicle, emphasised in Cartrack’s industry-leading audited industry recovery rate.
We are so confident in our SVR capabilities that we put our money where our mouth is. In the unlikely event of a non-recovery, we give you a cash-back warranty on selected packages of up to R150,000. *Subject to certain T&C’s
Features and Add-Ons
Compatible with all major vehicle brands
Having successfully tried and tested our hardware on every major vehicle brand, you can be assured that we have a solution that is right for you.
Cross-border compatibility
No need to feel restricted in your operations – we are with you no matter the location, providing a service that extends across our offerings to our Stolen Vehicle Recovery (SVR) solutions.
Free installation
As part of our standard service, we will fit your unit completely free of charge and at a convenient time for you.
Advanced fitment techniques
All fitments are performed by highly trained in-house fitment teams, thereby ensuring that you get the highest level of support and service from the start.
24/7 Support
We recognise that accidents and errors that need attention don’t only happen on the clock; that’s why we are always available to help you, no matter what time it occurs.
Lifetime hardware warranty
Don’t pay good money for hardware that is made cheap. We design, develop and manufacture all of our tracking and telematics units in-house, which allows us the security to give you a lifetime hardware warranty on the best quality possible while still offering competitive prices.
Alerts*
Customise your alerts and how you receive them. Get alerts on speeding, possible thefts and more. All alerts can be sent to any device via our app or sms or through email.
Simple software user interface
Fully redesigned and upgraded software makes it simpler to manage your vehicle, at all times.
Jamming Detection
With Cartrack, you are truly worry-free. We stay one step ahead, so that we are always able to recover your vehicle, even when the thief is using a network jammer.
Start Inhibit
Prevent unwanted driving, with a start inhibit that safely and effectively disables vehicle start up on demand.
Panic Button*
In an emergency, the press of a button will instantly send a silent alert to the Cartrack 24/7 control room and an operator will provide assistance.
SVR
Upgrade your vehicle security and get total peace of mind, with Cartrack’s industry-leading stolen vehicle recovery services.
Insurance Telematics
Lower your insurance premiums by being a safer driver. With Cartrack, you can get a fully tailored insurance plan so that you aren’t paying for everyone else’s bad habits.
Car Watch
Remotely monitor your vehicle for any unwanted movements, giving you early detection to any possible theft scenarios.
Crash Alert*
Save every second when it counts. With Crash Alert Cartrack is automatically notified of any high collision events with your vehicle and will rapidly contact emergency services.
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