Managing a fleet today can be quite the complex task; fuel costs keep rising, compliance rules change all the time, and keeping your fleet and its drivers safe is a non-negotiable.
The right fleet management partner can not only help you handle all of this smoothly but also save you money while doing it. The key to finding the right partner, though, is knowing which questions to ask.
Are you ready to protect your vehicles, your people, and your operations? Let’s look at the importance of choosing the right fleet management company and asking the right questions before you commit.
The right fleet management company is supposed to use their tools and expertise to make handling your fleet as cost-effective, easy, and safe as possible. They should also be able to provide comprehensive data to help you make better and smarter business decisions.
What you don’t want to end up with is the wrong company leaving you with poor customer support, hidden fees, and outdated tech, because this not only puts your team and assets at risk, but it also wastes your time.
No matter the size, you deserve a solution that comfortably fits your business, not one that needs you to adapt to it.
Typically, the biggest challenge in fleet management is finding the balance in keeping costs low while maintaining safety and efficiency. The key to striking this balance is a smart fleet strategy, which simply refers to how you plan to use the tools, data, and processes available to you to run your fleet better.
Fleet managers often find themselves asking, “Is fleet management worth it?” The answer is –absolutely, especially if you have the right tools and support to match. To build and run a solid strategy, you need:
This highlights the importance of a reliable fleet management company for your vehicles and the need to ask the right questions upfront.
Before you settle on a fleet management company, make sure you’re asking these 6 key questions:
Good systems include innovative features such as real-time location tracking, fuel management and reports, and driver behaviour monitoring systems. Ask a potential provider if these features are offered on a single platform, rather than being scattered across various apps.
Cartrack’s Fleet management system has everything you need in one place, with its all-in-one dashboard overview across all devices.
Cartrack owns the full value chain, from manufacture to fitment to recovery.
A fleet system that goes offline is a vulnerable one, meaning that you not only lose sight of your fleet, but it’s now susceptible to higher risks. Ask a potential provider if they use cloud-based systems that are supported by all devices, so you always have eyes on your fleet.
Cartrack has a reliable and secure cloud-based system that’s operational across desktop and mobile devices.
Excellent support is truly a defining factor, so ask a potential provider if they have round-the-clock customer support and onboarding for staff and fleet managers alike.
Cartrack gives you 24/7 support, easy how-to guides, and training so that you and your team can get the most out of the fleet management platform and mobile app.
Hidden costs and complicated contracts can keep you tied into an agreement for far longer than you’d expect. Ask a potential provider for clear pricing structures, potential extra costs, and whether flexibility is a feature.
Cartrack’s pricing is clear and simple. You can choose from numerous packages and add-ons, knowing exactly what you’re paying for overall.
This is a common concern for fleet managers, especially when it comes to fleet data collection and matters like tampered with or stolen vehicles. Ask a potential provider about the safety of your information and about the turnaround time should a vehicle get taken.
Cartrack has an impressive record of 100,000 vehicles recovered in the last decade. The fleet system and accompanying hardware also cover instant alerts, panic buttons, anti-jamming devices and more.
Before trusting a company with your fleet, check in on their reviews and overall reputation. Don’t be afraid to ask for references or case studies that back their claims.
Cartrack has over 2.4 million active subscribers across 23 countries, with over 125 thousand businesses putting their trust in us.
Be wary of the red flags that could arise when you’re in the selection process, especially when a company is quick to make big promises but applies pressure to commit.
Take your time, trust your gut, and consider the following:
Choosing Cartrack means you get all the necessary tools and support required for the simple management of your fleet, all in one place. We are a global leader in fleet management and connected vehicles. To recap, we can offer you:
Don’t leave it to chance; choose the right fleet management company to partner with by asking the right and pertinent questions. By taking this step, you’ve covered your bases and potentially avoided some seriously costly mistakes.
A company like Cartrack is much more than your key to standard tracking solutions; it’s a reliable partner that’s invested in your fuel cost management, fleet visibility, driver safety, and smooth operations processes. Chat with a fleet management expert today and see how we can work for you and your business.
Q: How much does fleet management typically cost?
A: The cost of fleet management typically depends on various factors, such as fleet size and the kind of features you’re looking for.
Q: Can I switch fleet management providers easily if I’m unhappy?
A: Yes, you typically can, but this also depends on your contract. Always review and be aware of the fine print.
Q: How quickly can I get set up with Cartrack?
A: Very quickly! As soon as you’re signed up, our team can help you get the necessary hardware installed, set up your dashboard, and train you and your staff. The exact timeframe depends on the features you’ve chosen and your specific needs.
Q: Is fleet data secure and private?
A: Yes. Cartrack uses high-quality data centres to ensure the safety of all the information stored, ensuring complete protection. You’re in control of what is seen and who it’s seen by.
Not all fleet management companies are the same. Discover the key questions to ask and why Cartrack is trusted to protect and optimise your fleet.
