FAQs

Your Questions Answered Regarding Cartrack As Your Telematics Partner

Cartrack should be your trusted telematics partner because of our strong reputation within the fleet management and tracking industry, as well as our advanced technological solutions. Plenty of people have put their faith in us, with our subscriber base growing by 17% and surpassing 2.38 million in FY2025. This surge highlights the strong uptake and engagement with telematics technology.

In this FAQ, we address all your questions on fleet management telematics, how it could work for your business, and why Cartrack is your answer to long-term success—no matter your business size.

1. What is telematics in fleet management?

Telematics in fleet management is combining technologies like GPS tracking, insights, and live communications (like driver behaviour and fuel monitoring) to keep track of your fleet and its status. This information helps you transform raw data into a tangible business strategy.

2. What is the future of telematics?

The future of telematics is all about incorporating AI technologies, IoT (Internet of Things), more support for electric vehicles, and automation. The right telematics partner should be ever-evolving, considering the rate at which these technologies grow. Our telematics evolution strongly supports tech growth, fleets, and the necessary predictive strategies needed to maintain efficiency.

3. What are the best fleet trackers?

The best fleet trackers are ones that provide strong GPS solutions, SVR (stolen vehicle recovery), comprehensive reporting, and ongoing support. Cartrack provides all of the above and more, helping you become completely confident in your fleet optimisation and proving to be your ultimate solution.

4. Why is Cartrack the best partner to choose for fleet telematics solutions?

Cartrack is the best partner to choose for fleet telematics solutions because of its powerful, single platform, guaranteed ROI, and local expertise—no matter where in the world we’re located. We go far beyond the installation and hardware, offering the latest in advanced tools and total dedication as your partner in fleet management.

5. What is another name for telematics?

Another name for telematics is vehicle tracking, fleet tracking, or smart car technology. All of these terms essentially overlap, but ultimately, "telematics" is the best term to describe the overall terms and combination of technologies &; service offerings.

6. What is video telematics software?

Video telematics software is a platform that brings together camera footage and telematics insights, like driver behaviour feedback and locational information. Cartrack offers all the related tools, like AI-powered cameras, helping you keep close tabs on your vehicles for driver and vehicle safety.

7. How can your fleet benefit from telematics data?

Your fleet can benefit from telematics data by bringing down running costs, improving safety &; proactive strategies, and bettering vehicle longevity. Cartrack can guarantee all of these benefits and more, helping you make informed decisions at every turn.

8. Does telematics work on an electric fleet?

Yes, telematics does work on an electric fleet, offering a fleet management platform that’s comprehensive and holistic enough to support ICE, EV, and mixed fleets. Cartrack’s platform provides you with enough insights to tackle unique EV challenges, like route planning and battery visibility. This means making the choice to electrify your fleet won’t come at an additional cost.

9. How does fleet telematics and fuel efficiency work?

Fleet telematics and fuel efficiency work by combining vehicle diagnostics, fuel usage, and driver behaviour feedback to produce detailed insights.This makes you aware of the shortfalls and potential areas of improvement, helping you to reach a point of noticeable cost reductions.

10. Is telematics the same as GPS?

No; telematics isn’t quite the same as GPS, but GPS forms part of telematics insights. GPS tracking is certainly the foundation, but telematics covers a lot more, including fuel, driver behaviour, and smart dashcam footage.

11. How does a telematics partner help with "hidden" fleet costs?

A telematics partner can help with “hidden” fleet costs by providing all the detailed vehicle diagnostics upfront, so that nothing is a surprise. With Cartrack’s telematics, you get insight into all the wastage and inefficiencies that could be missed with manual systems, which exposes the hidden and costly issues much earlier.

12. Is the hardware difficult to switch to Cartrack, if I already have a system in place?

No, the hardware’s not difficult to switch to Cartrack —even if you already have a system in place. We’ll take care of de-installing your old tracker and professionally fitting our new tracker for you. It’s important that you chat with our team and schedule the de-installation and new installation.

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