FAQs

Your Questions Answered on Oil, Gas, and Mining Software Solutions

Managing fleets in the oil, gas, and mining sectors comes with its fair share of challenges, like tough conditions, remote locations, and steep operating costs. This FAQ page offers straightforward and practical answers to the most frequently asked questions oil, gas and mining businesses have about Cartrack's advanced fleet management solutions.

1. How does Cartrack guarantee connectivity in extremely remote areas without a cellular signal?

Cartrack guarantees connectivity in extremely remote areas with onboard data storage and a unique Radio Frequency (RF) backup system ,instead of relying on constant real-time satellite communication.

2. How does the software ensure fuel savings in remote operations?

Fleet management software ensures fuel savings in remote operations by providing insights on driving behaviour, vehicle maintenance, and route management. Having this software also helps reduce fuel theft.

3. How accurate is the predictive maintenance feature?

While no predictive model guarantees 100% accuracy, at Cartrack, our carefully processed data gets you "pretty close". Cartrack’s predictive maintenance feature uses real-time data analytics, telematics, and AI to spot potential issues before they lead to expensive breakdowns.

4. How will this software help with my mining operations

Fleet management software helps your mining operations by improving safety, efficiency, and cutting costs. It offers you real-time tracking, route optimisation, predictive maintenance, and fuel monitoring. Managers are able to get the vital data they need to oversee the entire fleet, streamline logistics, prevent breakdowns, and enhance driver behaviour, even in hard-to-reach areas.

5. Is the Cartrack fleet solution affordable?

Cartrack’s fleet solution can be affordable. However, it depends on what you’re looking for and what you want installed. Are you looking for fully comprehensive hardware and software with all the bells and whistles, or a basic option that just has GPS tracking? Another factor that influences how much you’ll pay is how many vehicles you’re signing up to be included.

6. What are the biggest challenges in mining fleets, and how does Cartrack assist?

The biggest challenges in mining fleets are ensuring safety and meeting regulations, managing high operational costs—especially for fuel and maintenance—and maintaining efficiency in tough, remote environments.

7. How can we restrict who can start a piece of equipment?

At Cartrack we have driver identification (DID) tags. These are keyring-sized tags that are used in conjunction with the ignition key and are basically access cards for your drivers. There are three DID tags you can use:

  • Driver ID: automatically identify drivers and vehicles
  • Driver ID start prevent: the car will not start unless there is a tag.

DID with configuration: ensures that only specific licensed drivers can use specific vehicles.

8. What is the likelihood of recovering a stolen asset based on Cartrack's tracking system?

The likelihood of recovering a stolen asset based on Cartrack's tracking system is pretty high. With 24/7 customer support and an over 92% recovery rate, you can rest assured that your assets will be well protected and recovered in the case of theft!

9. What’s different about Cartrack’s hardware that guarantees connectivity for oil, gas, and mining fleets?

Cartrack's hardware will keep you connected in remote, low-network areas typical of the oil, gas, and mining sectors. At Cartrack we use a hybrid GPS and GSM system to keep you connected even in areas with poor connectivity. Our hardware is also hardy in its manufacturing and installation, which helps when rough terrains shake or bump our devices.

10. How can I track PTO (Power Take Off) on all equipment?

You can track PTO on all equipment using a telematics system with PTO sensors that connect to the vehicle's Engine Control Module (ECM) or an auxiliary port.

11. How will Cartrack help you prepare for technology adoption?

Cartrack helps businesses adopt technology with a complete, all-in-one platform featuring telematics, AI, and IoT solutions. This setup makes fleet management a breeze, providing actionable insights and full support and training throughout the transition.

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