Is your fleet constantly experiencing a lot of downtime because of unexpected breakdowns? If so, you should invest in remote vehicle diagnostics with a telematics partner like Cartrack. This FAQ page is going to breakdown everything you need to know about vehicle diagnostics and how to access it remotely.
Remote vehicle diagnostics technology is a system that allows technicians, fleet managers and car owners to check the health, performance, and mechanical condition of their vehicles. This is all done remotely without needing to physically be by the vehicle.
Yes, a fleet management system can help with vehicle diagnostics remotely. Cartrack’s telematics devices connect to your vehicle’s CAN Bus. Through this, it’ll pick up any faults and immediately send through alerts to your online platform.
The benefit of using a telematics device for vehicle health is that it picks up faults with your vehicle before it reaches the maximum threshold on your dashboard and causes your vehicle to break down. This is also done in real time, so you’ll be able to get it sorted out immediately, saving you time and money.
Yes, remote diagnostic tools can prevent catastrophic vehicle breakdowns because they pick up minor faults, leaks, and any other anomalies very early on. This way you can fix a problem before it can cause your vehicle to break down completely.
Yes, they can, but it works a bit differently. Your conventional diagnostics will focus on things like spark timing, exhaust emissions and engine RPM. For a hybrid or electric vehicle, diagnostics will focus on the electrical system health, battery management, thermal regulation and high-voltage safety.
An OEM-embedded diagnostic system is the telematics system that’s directly built into the vehicle when it’s manufactured. Third-party hardware is what you get from Cartrack. We’ll install a telematics system that’s connected to your vehicle’s CAN Bus and provide you with more insights, including engine health, proactive maintenance, driver behaviour, fuel tracking, GPS tracking and more.
Yes, the data that’s transmitted during remote diagnostics is typically highly secure from hackers. However, to ensure that your data is safe, you must ensure that your telematics system is from a reputable provider like Cartrack. All your data is stored in an encrypted cloud-based server.
AI has changed remote vehicle diagnostics from simply being a reactive reporting tool for car owners and fleet managers. To a predictive maintenance tool that will alert you early to faults and issues, so you're able to fix it before it causes a major breakdown.
Yes, Cartrack’s remote vehicle diagnostics can automatically track, manage, and schedule vehicle maintenance. Our telematics system will send out automated reminders for scheduled maintenance tasks like oil changes, tyre rotations, and filter replacements.
No, third-party diagnostic hardware shouldn’t automatically void your vehicle’s manufacturer's hardware. The only time it could be voided is if the installer cuts into any factory wiring to connect the telematics device.
Cartrack supports almost all types of vehicle and truck diagnostics. Only vehicles that don’t have a CAN Bus or OBD-II would not be able to make use of Cartrack’s remote vehicle diagnostics system.
