FAQs

Get all the info on maintenance checklist for your cold chain trucks

Get the answers to some questions most people ask about the cold chain industry. See what it takes to maintain good vehicle upkeep, and find out why we're one of the most trusted fleet maintenance software providers.

1. What is the best way to maintain my cold chain trucks?

Maintaining your cold-chain trucks requires you to always make sure that your drivers check for visible faults before starting their trips. The best way to ensure this is by having a digital inspection checklist that they can access via their cellphone rather than using paper. This way, you'll receive submissions quicker, with time stamps, proving that your drivers have indeed checked. From there, you’ll see what isn’t working properly and book vehicles in for repairs.

2. What should I look for when checking the trailer door seals?

When checking trailer door seals, be on the lookout for things that could prevent the doors from properly closing, like tears and gaps. Check how easy it is to open and close the doors, and whether they block outside elements like rainwater and dust from coming in.

3. How do I make sure I never miss a maintenance date?

Never missing a maintenance date requires you to have a fleet management system because it starts with always knowing the condition of your trucks. If a truck needs servicing every 50 kilometres, the only way you’d know is by physically checking every now and then, which is easy to forget when you have a lot on your plate. But with a fleet management system, you’ll get the data and set up the system to give you reminders every time it reaches 50 kilometres.

4. How often should the digital temperature sensors be tested for accuracy?

Digital temperature sensors must be tested for accuracy at least once a year. How often you perform tests usually depends on things like your environment and what the manufacturers recommend. Some digital temperature sensors require testing every six months.

5. Can a tracking system tell me if my truck's cooling unit fails at night?

A GPS tracking system can’t tell you when your truck’s cooling system fails, but temperature monitoring sensors can. The sensors will tell you when temperatures drop at night, which could mean the unit is failing, but this sort of tracking requires a different kind of setup that only specialists can do. To achieve this, you must speak to a fleet expert to set this option up for you.

6. Can smart sensors catch people stealing diesel from the cooling unit?

Smart sensors can't catch people stealing diesel from the cooling unit because they only give you immediate alerts of temperature changes in the unit. But if you have external cameras and temperature sensors you can still catch the culprits because the temperatures will go down once the diesel tank is empty. From there, you can receive alerts and check the cameras.

7. Why is the floor design of a refrigerated trailer so important?

The floor design of a refrigerated trailer is important because it’s made of material that helps keep the temperature consistent. You can’t just choose a floor design based on whether it looks good or not. You must know the benefits of each design and which ones are for the type of temperature-sensitive goods you transport. Choosing the wrong one could result in cargo damage and increased fuel consumption.

8. Can you monitor drivers who are not looking after your cold chain cargo?

Yes, you can monitor how your drivers handle your cold chain cargo using cameras and temperature sensors. The cameras will help you to see everything as it happens, so you can check if they’re following the protocol as and when you please. The temperature sensors will alert you to any temperature changes, which could mean there’s something the driver might have done, like leaving the doors open for too long.

9. How do I automate the "Pre-Trip Inspection" log required by the checklist?

You can automate the pre-inspection logs using our software. We have a feature you can use to create digital maintenance checklist forms that your drivers can complete via the Driver App. Once they’re done with the inspections, you can immediately review their feedback so you know which vehicles have parts that need fixing.

10. How do wireless door sensors help maintain the internal trailer temperature?

Wireless door sensors help maintain the internal trailer temperature by alerting you when doors open and close. Through these alerts you’ll notice when doors have been open for too long and quickly call your driver to ask that they close them before it causes the cargo to spoil.

11. What is the best fleet system to help schedule my maintenance alerts?

A fleet system that’s best for scheduling maintenance alerts is one that allows you to upload your manufacturer's recommended dates onto the system so you get alerts when the time is near. It should also allow you to set reminders based on things like hours of operation and distance.

12. How does the Cartrack system differ from other systems that support my maintenance management?

Our system differs from others that support maintenance management by giving you detailed reports on other things that affect vehicle upkeep. For example, poor driving habits like harsh braking cause wear and tear; you’ll get reports on that and a coaching platform that’ll assist you in training drivers to do better.
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