FAQs

Driver Management Software — Questions And Answers on Which to Choose

Choosing the right driver management software can be a bit of a maze with all the options out there. This FAQ guide tackles common questions about delivery and driver management systems. Everything from real-time driver tracking to boosting delivery speed and enhancing customer satisfaction is here. Find out why Cartrack's all-in-one platform is the savvy choice for businesses, big or small.

1. How to really keep track of your delivery drivers?

If you want to keep a close eye on your delivery drivers, you need to make use of delivery fleet management software, GPS trackers and AI cameras. It’ll give you a complete and comprehensive view of not only your drivers but your entire fleet as well.

2. What app is better for delivery drivers?

Cartrack’s Driver App is best for drivers because of these key features:

  • Drivers can easily change their status: online, offline, or on a break.
  • They can accept or decline jobs, all managed by the fleet manager.
  • Get instant updates with dynamic rescheduling for any job changes.
  • Drivers can update delivery statuses.
  • Smarter scheduling that rolls over 'not started' jobs to the next day.

3. What is a delivery management plan?

A delivery management plan is a straightforward document that lays out how to manage the delivery of goods or the execution of a project. It covers the goals, resources, timelines, and methods to make sure deliveries happen smoothly and on time. Putting that plan into action is the more challenging part, which is where Cartrack comes in with its dynamic software that helps you implement and execute.

4. What is the top delivery management software in the market?

There is no one top delivery management software. What’s best for one won’t necessarily be the best for another. Look for a delivery management system that matches your needs. What sets Cartrack apart from its competitors is that it has an all-in-one platform for managing dispatch, routes, drivers, and customers from one centralised system.

5. What is the top delivery software to manage drivers?

There is no single top delivery management software to manage your drivers. You just need to find a system that fits you and your drivers' needs. Cartrack stands out as one of the top comprehensive platform for managing scheduling, routes, drivers, and customers all in one place.

6. Can you use a dispatch delivery management software for a small business?

Yes, you can, and you should use dispatch delivery management software if you’re a small business. Cartrack's delivery management software boosts small businesses by enhancing:

  • Operational visibility
  • Job turnaround time
  • Customer satisfaction

7. How has technology improved delivery speed?

GPS technology improves delivery speed by finding the fastest and most efficient routes for your drivers to take. It also alerts fleet managers to drivers who might be lost, delayed, or in distress while on the road.

8. How do delivery companies use GPS technology to plan faster routes for drivers?

Delivery companies use GPS technology to optimise their routes, spot traffic conditions, track vehicle locations, and calculate the fastest routes.

9. How to keep your drivers safe on the road?

There are two things you can do to keep your drivers safe on the road.

  • Monitor your driver's location, performance and behaviour on the road.
  • Have routine inspections on your fleet and ensure all vehicles are well-maintained.

10. How to stop your drivers from speeding?

You can stop your drivers from speeding by implementing real-time speed monitoring. A telematics system will give you instant alerts on speeding incidents as well as extensive reports. AI cameras also give you a full view in and out of your vehicle, so you can monitor your drivers to prevent speeding.

11. Why choose Cartrack for your delivery management?

You should choose Cartrack for your delivery management because they provide businesses with:

  • A comprehensive all-in-one platform
  • AI-powered route planning to save time and fuel
  • A smooth last-mile delivery experience
  • A scalable system that grows with your fleet
  • Predictive AI that detects potential delivery or vehicle issues ahead of time

12. How to keep your customers happy with Cartrack?

Using Cartrack’s delivery management system will help keep your customers by providing them and you with:

  • Real-time driver tracking
  • Process tracking
  • An overview of driver schedules (prevents delays and overbooked drivers)
  • Optimised routes
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