Cartrack offers several client support services accessible over the phone, and these extend to motorists as well as fleets. Our emergency contact details are 011 250 3000 (option 2 if it's an emergency), and 010 141 3890 (also option 2 for emergencies).
Daily Investor reported that less than half of the vehicles on SA’s roads are fully insured. This indicates that many motorists have no backup plan if their cars get stolen or hijacked.
It happens to every motorist at some point—you’ll run out of fuel, get a flat tyre, or experience battery issues while driving. But more serious road emergencies like car theft, car accidents, and hi-jackings.
The quicker you act, the better your chances of dealing with any of the above emergencies. So make sure you subscribe to a reliable emergency response service and save our numbers for quick access to help when you need it most.
In an emergency you don’t want to have to wait in a contact centre queue. That’s why Cartrack has a number prompt to get you fast help if your car gets stolen or you experience a medical emergency while driving. Dial 011 250 3000 and select option 2, or do the same on 010 141 3890.
You’ll bypass the regular call centre queue and go straight to an emergency responder who can assist.
Cartrack’s urgent hotlines will give you access to a consultant who’ll assist with any of the following road-related emergencies:
When calling Cartrack for a roadside emergency, always have the following on hand:
REMEMBER: Once you speak to a consultant, try your best to be calm and speak clearly. Also listen intently to what the responder is telling you to do, as their advice can be a lifeline during a tense situation.
We cater for private motorists as well as whole fleets, and both 011 250 3000 and 010 141 3890 can be called for either.
If you’re not signed up with Cartrack, be sure to give us a call to schedule a tracking device installation. Our consultants will further inform you about our add-on services like Protector, CarWatch, and dashcam offerings.
Whether you’re a business or a motorist, make sure you have backup that provides rapid vehicle assistance when you need it most.
Don’t wait before it’s too late - Choose a vehicle tracking company like Cartrack for all your vehicle emergencies.
Learn and save Cartrack’s emergency numbers for quick contact when you need a stolen vehicle recovered or urgent post-accident help.
