FAQs

Employee Moonlighting in Your Fleet Company: Get All the Answers on What to Do

If an employee in your fleet company is moonlighting, you should take action and act accordingly. Look over the employee’s contract to understand breaches, carry out an investigation, have a meeting with your employee and other necessary parties, and take disciplinary action.

Did you know that about 40% of logistics operators see 'labour scarcity and productivity drain' as their top operational risk? This, combined with the growing shortage of truck drivers globally, creates a gap that often leads employees to explore side hustles. This can sometimes result in unauthorised vehicle use and driver fatigue. Keep reading this FAQ to find out more.

1. Do truck cameras record everything?

No, truck cameras don’t always record everything; it depends on what type of camera solution you have. Some cameras might only record when the truck is on, and some might only record certain angles. Getting a more sophisticated camera solution could show you more. For example, Cartrack’s AI Multi Vision solution gives you up to 8 cameras to place all over your truck.

2. Is it legal for my drivers to use company vehicles for side jobs?

No, it’s illegal for your drivers to use company vehicles for side jobs. Unless your driver has spoken to you and you’ve given them clear permission, it’s misconduct at best and illegal action at worst. If you grant your drivers permission, make sure you’ve drawn up an agreement so that there’s a record of this.

3. What are the biggest hidden costs of driver moonlighting?

The biggest hidden cost of driver moonlighting is the overall state of the vehicle. When a driver uses your company vehicle for side jobs, this means the vehicle is used more often than intended. Overuse means increased wear & tear. This also means that fuel expenses increase drastically.

4. How can I use telematics to prove a driver is moonlighting?

You can use telematics to prove a driver is moonlighting by checking for irregular patterns or data that doesn’t seem to match. Do this by:

  • carefully reviewing trip histories & checking for unauthorised stops,
  • setting up geofencing,
  • checking the dashcam footage, and
  • implementing a tool like Cartrack’s DiD (driver identification) tag to keep track of who’s using which vehicle and when.

5. Will my insurance cover accidents that happen during unauthorised side hustles?

No, your insurance won’t cover accidents that happen during unauthorised side hustles. Anything that has occurred outside of business matters will likely directly breach the insurance policy, and your insurer has the right to reject your claim.

6. What tools and solutions does Cartrack have to assist with the moonlighting problem?

Cartrack has numerous tools and solutions that directly assist with the moonlighting problem. Cartrack offers you a powerful fleet management system that allows you to have complete visibility over your fleet. With this platform, you have access to:

  • telematics,
  • AI-powered cameras,
  • GPS tracking,
  • DiD tags,
  • geofencing,
  • detailed reports, and
  • remote immobilisation.

7. What about data and privacy protection for the truck drivers; what is legal?

Concerning data & privacy protection for the truck drivers, it’s legal to record them and monitor their movement via dashcams and greater monitoring systems. But you must remember that it’s only legal if you’ve clearly communicated to your drivers that you’ll be monitoring them, and they should know where each camera is placed. Consent and transparency are key.

8. What is the best way to approach a driver I suspect of moonlighting?

The best way to approach a driver you suspect of moonlighting is to first collect all the evidence you have before talking to them. After gathering the evidence, you should:

  • speak to your driver calmly and professionally; don’t lead with an accusatory tone,
  • highlight and go over the company policies to them, and
  • give them a chance to speak for themselves.

9. How much is Cartrack's fleet management solution?

The price of Cartrack’s fleet management solution ultimately depends on the add-ons you decide to include. But prices start at R119 per month per vehicle and increase based on your package type and additional features.

10. Can I spot moonlighting with a fuel card?

Yes, you can spot moonlighting with a fuel card. If you have a fuel probe in your fleet vehicles and are carefully monitoring fuel usage through a fleet platform, you’ll be able to spot irregularities or fuel use that’s unaccounted for.

11. Can I automate alerts for "after-hour" ignition?

Yes, you can automate alerts for “after-hours” ignition. With Cartrack, you can set up automated and completely customisable notifications for almost anything, but especially for unauthorised vehicle use. You can also choose how you want to be notified (push notification, email, etc.).

12. How do I distinguish between "Personal Use" and "Moonlighting"?

You distinguish between "personal use” and “moonlighting” by assessing whether something is done commercially/for financial gain or not. 'Personal use' usually suggests the vehicle is being used for something small and particular, like driving to the shops. ‘Moonlighting’ suggests that the vehicle is being used to make money.

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