Achieving safety with a dashcam is easy, because it assures compliance and provides evidence when you need it. Nowadays, it could be argued that dashcams are a necessary addition and no longer a nicety.
Did you know that in reported insurance fraud cases across the country there was a staggering 46% increase? Research reveals that clear video evidence can speed up insurance dispute resolutions by up to 50%. Read up on our FAQ to understand the importance of dashcams, the legalities around them, and Cartrack’s exciting camera solutions.
Yes, it is legal to have a dashcam in South Africa as long as they comply with local privacy laws. While dashcams are permitted in the country, it’s always best to inform your passengers and just give them a heads-up, especially if you’re an e-hailing driver.
If you’ve been asked to provide it in a legal case, there’s been evidence of criminal activity, or your insurance company requests it, then yes, you have to legally give dashcam footage. But, if you’re in an incident and being asked by the other driver or their insurance company, you’re not legally obligated to share that footage.
Yes, dashcams are self-incriminating if your actions caught on camera reflect criminal behaviour and police or insurers see it in the footage. While you likely bought your dashcam for capturing other drivers’ behaviours, you’re showing your own behaviours as well.
Anyone would want a dashcam to keep themselves safe on the roads and give themselves an extra layer of security. Dashcams are perfect for speeding up insurance claims, proving your innocence in a legal case, protecting against insurance fraud, and scaring away carjackers. Although it depends on your insurer, dashcams also tend to lower insurance premiums.
Yes, dashcam footage can be used as evidence in court. Dashcam footage is typically timestamped, unmodified, and objective, which is crucial for admissible court evidence. Footage should always be stored safely and encrypted via your provider’s platform.
Yes, there are privacy concerns with mandatory dashcams, because they can raise issues regarding a person’s privacy. Mandatory dashcams constantly record people, and depending on the camera solution, might also record conversations. Businesses must be compliant with the Information Regulator of South Africa’s rules regarding consent, purpose limitation, and retention.
If a dashcam is damaged in an accident you need to recover the SD card if possible. The potential to recover data should be quite easy if your camera solution has a cloud-based system. You could lose the data if your dashcam only stores footage on a physical SD or SSD card, but it depends on the intensity of the damage.
The features included in Cartrack’s dashcams vary from option to option. All solutions offer telematics features, live tracking, storage space, and live streaming & recording capabilities. More advanced camera solutions have AI capabilities, options to add more cameras, Seat Vibration, and an AI Monitor.
Yes, subscription-based dashcams are better because they usually have more to offer, safer security/encryption, and better privacy measures. Off-the-shelf dashcams might be cheaper, but they won’t give space for add-ons or offer assistance and stolen vehicle recovery (SVR).
Dashcams prevent staged accidents by proving what actually happened during an incident. Dashcam footage is unbiased and provides clear evidence of an incident, exposing false claims and any other scams or fraudulent acts.
Cartrack dashcams are different from retail dashcams in that they offer a subscription-based solution that comes with 24/7 support, SVR, telematics, mobile app access, and even free installation. For fleets and businesses looking for advanced features, there are AI capabilities for better, more careful monitoring.
Dashcams can improve driver accountability by encouraging drivers to act responsibly while on the road, whether in their personal vehicles or fleet vehicles. Drivers know they’re being recorded. From a business perspective, installing AI-powered cameras ensures your drivers are alerted to their potentially dangerous actions while also making note of these events for coaching.
