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Stolen Vehicle Recovery
Industry leading security
At Cartrack, we are dedicated to providing our clients with world-class vehicle security, emphasised by having the highest audited vehicle recovery rate in environments with high crime rates such as South Africa.
With Cartrack, you’ll have the best safety and security for your car, even when travelling. Get access to the most advanced telematics technology, 24/7 emergency control room support and the highest trained stolen vehicle recovery teams, ensuring we are ready to respond at all times.
There when you need it most
Cartrack Stolen Vehicle Recovery benefits
Panic button
Receive a dedicated panic button for any emergency situation that is built into your vehicle and connected directly to our 24/7 control room.
Panic button
Receive a dedicated panic button for any emergency situation that is built into your vehicle and connected directly to our 24/7 control room.
Strip warning*
Should your tracking unit be tampered with, which generally indicates that a theft is in progress, our control room will receive an alert and contact you directly.
Strip warning*
Should your tracking unit be tampered with, which generally indicates that a theft is in progress, our control room will receive an alert and contact you directly.
Ignition sensor
Remotely read the ignition status of your vehicle and detect any improper use.
Ignition sensor
Remotely read the ignition status of your vehicle and detect any improper use.
24/7 Free air and ground recovery teams
Get industry-leading tactical responses to vehicle theft with all Stolen Vehicle Recovery (SVR) packages.
24/7 Free air and ground recovery teams
Get industry-leading tactical responses to vehicle theft with all Stolen Vehicle Recovery (SVR) packages.
Non-recovery cash back warranty
We put our money where our mouth is. In the unlikely event of a non-recovery, receive up to R150,000 cash back on select packages subject to terms and conditions.
Non-recovery cash back warranty
We put our money where our mouth is. In the unlikely event of a non-recovery, receive up to R150,000 cash back on select packages subject to terms and conditions.
Tracking of vehicles and loads
Keep up-to-date on the position and routes of all your vehicles by monitoring them in real-time on any online platform, 24/7.
Tracking of vehicles and loads
Keep up-to-date on the position and routes of all your vehicles by monitoring them in real-time on any online platform, 24/7.
Stolen batteries*
Get informed of any potential battery theft, especially in heavy vehicles with exposed batteries where theft is more prevalent.
Stolen batteries*
Get informed of any potential battery theft, especially in heavy vehicles with exposed batteries where theft is more prevalent.
Low current detector*
Cartrack measures the battery charge in real-time in order to send low-battery alerts, preventing disturbances and safety risks.
Low current detector*
Cartrack measures the battery charge in real-time in order to send low-battery alerts, preventing disturbances and safety risks.
Advanced fitment techniques
Thanks to our advanced fitment techniques, you have assurance that your tracking device will not be found or disabled during a theft. This standard allows us to achieve our industry-leading recovery rate.
Advanced fitment techniques
Thanks to our advanced fitment techniques, you have assurance that your tracking device will not be found or disabled during a theft. This standard allows us to achieve our industry-leading recovery rate.
Power event notification*
You will receive an alert should your vehicle battery be disconnected, which could indicate some form of tampering with your vehicle.
Power event notification*
You will receive an alert should your vehicle battery be disconnected, which could indicate some form of tampering with your vehicle.
Trusted and secure at every step
How Stolen Vehicle Recovery works
Guard your vehicle
The first step to securing your vehicle is scheduling a fitment, free of charge. With professionally trained mobile fitment workshops, Cartrack relieves the hassle by coming to you at your own convenience. Our advanced fitment techniques are completely safe and certified, making sure that your car is always in safe hands from moment of fitment and beyond.
Get alerts*
With an array of intelligent alerts such as battery disconnects, strip warnings, ignition warnings and more, our 24/7 control room is always on guard to contact you about any suspicious behaviour relating to your vehicle – even when there is no driver in the vehicle.
Alternatively, in high-risk situations such as a hijackings or medical emergencies, push your Cartrack Panic Button to instantly alert our dedicated support team, who will then initiate assistance procedures appropriate for that particular situation.
Immediate recovery
Our highly trained recovery team is immediately dispatched if a vehicle theft is underway. Air and ground teams are often used to ensure the fastest, safest and most proficient tactical response. With a culmination of experience as one of the longest-standing providers in the Stolen Vehicle Recovery (SVR) industry, you can rest assured that we make every precaution to ensure a successful recovery of your vehicle, a point emphasised by Cartrack’s industry-leading audited recovery rate.
Non-recovery cash back warranty
We are so confident in our SVR offerings that we put our money where our mouth is. In the unlikely event of a non-recovery, we give you a cash-back warranty on selected packages of up to R150,000*Subject to certain T&C’s
Features and Add-Ons
Compatible with all major vehicle brands
You can be sure that at Cartrack, we are as flexible as any fleet can be. Having successfully tried and tested our hardware on every major vehicle brand, you can be assured that we have a solution that is right for you.
Cross border compatibility
No need to feel restricted in your operations – we are with you no matter the location, we provide a service that extends across our offerings to our Stolen Vehicle Recovery (SVR) solutions.
Free installation
As part of our standard service, we will fit your unit completely free of charge, and on your own schedule.
Advanced fitment techniques
All fitments are performed by highly trained in-house fitment teams, thereby ensuring that you get the highest level of support and service from the start.
24/7 Support
We recognise that accidents and errors that need attention don’t only happen on the clock; that’s why we are always available to help you, no matter what time it occurs.
Lifetime hardware warranty
Don’t pay good money for hardware that is made cheap. We design, develop and manufacture all of our tracking and telematics units in-house, which allows us the security to give you a lifetime hardware warranty on the best quality possible while still offering competitive prices.
Alerts*
Customise your alerts and how you receive them. Get alerts on speeding, harsh braking or cornering, idling, geofence exit and entry, unscheduled usage and many more. All alerts can be sent to any device or platform through email, RSS feeds or SMS.
Simple software user interface
Fully redesigned and upgraded software makes it simpler to manage your fleet, at no additional cost.
Cloud-Based Solutions
Always stay plugged into your fleet with our Software-as-a-Service (SaaS) platform, which gives you access to all of your data no matter where you are. Rest assured that all your valuable data will be backed up securely, saving you not just time, but storage costs as well.
Hour meter
Effectively monitor and measure the operating hours of your plant and equipment, thereby enabling you to determine utilisation, service intervals and billable hours.
Multi-platform software
There is no need to feel restricted to using one type of device for your business operations. We have applications for iOS Android and online solutions for desktop, which makes it easy and seamless to switch from one device to the other.
User hierarchies
Assign unlimited users to specific hierarchical clearances depending on viewing and managing specific vehicle groups or features, maintaining your internal privacy and security.
Real-time event based tracking
With our unique and comprehensive event-based algorithms, you can track your fleet’s important movements in real-time and gain reliable and actionable data.
Free software upgrades
Included in all of our packages is a lifetime commitment to offering you the best possible software at any given point, at no additional cost. This means that when we improve and update our systems, while you’re also updated and receive the benefits of savings and continuous improvements.
Free Application Programming Interface (API) Integration
Easily integrate Cartrack solutions with any in-house ERP system. Standard web-services (both SOAP and REST included) feed real-time data into your internal systems, enhancing your operational speed and information processing time.
Driver scorecards
Cartrack gives you the advantage with included Artificial Intelligence (AI) analysis of driving behaviour, allowing you to manage your costs better by minimising driving styles that cause greater maintenance requirements and fuel usage.
Advanced reports
Set up advanced reports that will automatically be sent to you. Reports can range from simple driver logs and distances travelled to in-depth fuel efficiency evaluations and risk management summaries, giving you unprecedented control over your biggest cost drivers.
Predictive maintenance
Predict when vehicles will need a service maintenance, through use of mileage, harsh engine usage and driver behaviour reports, allowing you to better plan for the lifespan of your assets.
Map Points Of Interest (POI) and Geofences
Label important POI and geofences for your business and track how often your vehicles travel to and spend time at these places, allowing you to appropriately manage future resources and more accurately calculate the true cost of deployment to different locations.
Location history
We store all vehicle location and incidents for five years so that you always have access to what you need.
Driver ID tags
Get access to the ability to track your drivers, no matter which car they are assigned to in a day.
Traffic and transit alerts overlay*
Plan your routes and fleet productivity better with traffic and transit alert overlays, ensuring that an accident will never get in the way of you reaching your destination as efficiently as possible.
Vehicle and driver grouping
Easily organise your vehicles and drivers by grouping them into specific functions or teams. For example, group your sales team separately to your logistics trucks for more specific and relevant reports and analysis, and do likewise with stationery assets from your vehicles.
Dashboards
Get powerful, fast glances at your fleet’s productivity and movements, saving you time and keeping you updated in a user-friendly manner.
CAN Bus Integration
Get connected and allow a variety of vehicle performance data to be downloaded in real-time for monitoring and analytics.
Jamming Detection
With Cartrack you are truly worry free. We stay one step ahead, so that we are always able to recover your vehicle, even when the thief is using a network jammer.
Start Inhibit
Prevent unwanted driving, with a start inhibit that safely and effectively disables vehicle start up on demand.
Global Fleet Management
With Cartrack, we’re as international as your fleet is. Cartrack is globally compatible, giving you total operational coverage.
Breathalyser
Cutting edge, full-proof and, reliable in-vehicle sobriety tests for drivers to enable vehicle ignition.
Fuel Monitoring
Remove the obscurity of fuel costs. Monitor exactly how much fuel each truck and driver use in order to efficiently manage your fuel consumption and deter possible theft.
Bureau Services
Remove the burden and let us handle the monitoring of your fleet on your behalf.
Temperature Monitor*
Never lose perishables again. Get instant alerts if cold trucks are out of optimal temperature range, and assure customers of your product quality.
Routing
Easily set predefined routes for your vehicles to be alerted of deviations. Reduce wastage in operating costs and ensure that drivers are sticking to the task at hand and cargo stays on route.
Remote Logbook
Effortlessly log personal or business trips with a click of a button. Make managing both internal and tax compliance quick, easy and accurate.
SVR
Upgrade your vehicle security and get total peace of mind, with Cartrack’s industry leading stolen vehicle recovery services.
Insurance Telematics
Lower your insurance premiums by being a safer driver. With Cartrack, you can get a fully tailored insurance plan, so that you aren’t paying for everyone else’s bad habits.
Communicator
Increase communication between your logistics operators to ensure that your drivers, dispatchers and task managers are always in sync and operating with total efficiency.
Mi-Fleet
Quickly integrate Cartrack’s advanced vehicle cost accounting software to make managing your fleet’s costs completely hassle free and transparent.
Live Vision
Get total visibility over your fleet. Live Vision records and live streams all of your vehicles’ most important angles, keeping you in control
Fleet Management
Use a host of productivity solutions to increase your fleet’s efficiency; lowering costs and increasing sales.
Panic Button*
In an emergency, the press of a button will instantly send a silent alert to the Cartrack 24/7 control room and an operator will provide assistance.
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